Felicia Gimza never imagined she’d leave a prosperous fifteen-year career in the financial services industry to find greater joy. But the idea of Kondo-Mari’ing her life and starting anew seemed like the only way if she wanted to build a satisfying well-designed life.
Thankfully, Felicia never looked back after that day in 2002. She spent the next 18 years building an award-winning, interior design business – The Expert Touch Interiors. Make no mistake – the transition wasn’t easy for Felicia, who came into the trade without formal training. Her family depended on her salaried job so leaving her security added financial pressure.
But finding the courage to jump and trusting she could learn along the way ignited her passion. Valuable lessons from her previous work in client services was an asset that helped her get right down to business in her community of Oakville, Ontario. A longtime resident of this suburb in the greater Metropolitan area of Toronto, Felicia currently resides in Burlington where she has expanded her customer reach.
Over the course of this journey and the what-if questions in her new well-designed life, Felicia shows us what’s possible when you are determined to follow your dreams. Her creative skillset and a meticulous eye for detail has helped her serve hundreds of clients, many of whom realize the benefits of hiring an interior designer. While this isn’t an advertisement, the popularity of home improvements and renovations this year does make an argument for money well spent. Access to industry trends and knowledge, discounted rates on purchased products, and the likelihood of avoiding costly mistakes are just some of the many benefits.
Anyone visiting The Expert Touch Interiors website might initially be drawn to eye-candy furnishings and five star ratings, but it’s Felicia’s bespoke approach to designing that separates her from other professionals and garners her customer-winning approach to service.
“I know it sounds cliché but what makes me happiest is helping others surround themselves with beautiful, restful living spaces that reflect their own unique tastes.”
In 2020, these restful spaces have taken center stage during the pandemic. The demand for home offices and multi-use rooms has skyrocketed. People working from home have turned their attention to proper lighting, emotive creamy colors for restful recharging and functional layouts that maximize furniture placement and new needs like home schooling and daycare.
These considerations involve many rounds of communication with clients to ensure nothing is lost in translation. This is especially true as household items and furniture orders take longer to fulfill with contracted supplies and increased demand. Customers are under pressure to make rapid decisions for fear of stock running out, backorders and extended run times.
Few designers are as capable as Felicia when it comes to this deeper level of service expertise. Managing projects from start to finish is one of Felicia’s great fortes. Harnessing this heartfelt goodwill towards others in any trade or industry, makes for the kind of well-designed life filled with purpose-filled happiness.
A sign in one of The Expert Touch Interiors projects sums it up, beyond the glamour it gives to a beautiful yet functional laundry space: “Never stop dreaming.”
To learn more about Felicia’s design services, visit: https://theexperttouch.com